Monday, June 01, 2015

Solution for COD Amount Not Delivered through ePayment

In the ePayment web login of Divisional administrator go to the option
tools->Confirm Mo booking for unpaid parcel COD articles option.  From
the list select the article number. It shows the list of articles for
which payment has not been made to the biller.  Check each article. If
the article correctly delivered in office, select that article tick
option MO not booked. Now the ePayment will be re transmitted to the
booking office from central server and biller will get payment.

If the office did not get the electronic data and sent MO, tick the
option MO booked. Now it will be removed from list and biller will
receive eMO and no need to re transmit ePayment data.


If you track this parcel CODs you will see  only status as ePayment
delivered. When the booking party gets the amount 2 rows will come
here. ePayment delivered, and ePayment paid.  After you update this
confimation in web, party will get amount and after that when you
tyrack you will see ePayment paid.